Delivery

DELIVERY

We use Australia Post with tracking and offer a choice of regular or express parcel post. If a product is in stock when ordered, it will be dispatched the next business day and  we will send you an confirmation email. Most products sent by Regular Post should arrive between 3-5 business days, Express Post 1-2 business days. We cannot guarantee delivery times as we use Australia Post, and unfortunately their delivery timeframes are out of our control.

2720 postcode no delivery charged - pickup point - more details on checkout page

INTERNATIONAL ORDERS

Please email us at contact@acoco.com.au and we will provide you with a quote.

GIFT WRAPPING

We offer gift wrapping and only use Australian made sustainable gift paper. Our jewellery items are packed in either artisan-made Sa paper envelopes or hand made fabric bags. We'll even write a card from you if you request it. Giftwrapping including a card costs $5.00 AUD.

REFUND & RETURNS POLICY

If the product that you receive is faulty, incorrect size or different to the product that you ordered please contact us within 7 days of delivery and we will arrange for its return and offer you a refund or exchange. The product must be returned unused, in its original condition with its original packaging.